Hartfield, Virginia
2 comments
Not resolved

Update by user Apr 22, 2015

Situation was resolved after lots of back and forth emails

Original review posted by user Mar 08, 2015

Contacted winzip about computer crash and that I had purchased a new computer said ok to re-install WinZip Malware Protector.

Purchased this 1/9/2015 can not re-install, it keeps saying you have exceeded the number of allowed machines, I am only putting it one one machine.

Have called, emailed every address possible and am at an end now.

They email what to do, doesn't work, tell you where else to contact or they are not the right person to contact. No help in getting your program/ software or a real answer that works.

I am out money, time, security, etc.

They are not customer friendly and should be investigated.

Reason of review: can not use product/ multipal of another product .

Monetary Loss: $40.

Preferred solution: Deliver product or service ordered.

Had an Experience with Winzip?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1024241

Hold up now, hold up now, hold up now.Are you telling me that not only are you the one person keeping WinZip afloat by buying their archiving utility, but that you've also purchased anti-malware from them?!

If I type "zip" into almost a search engine, tested with google.com, the first return is a link to 7Zip which does all the archiving you can imagine and is completely free. I'm not going to bother comparing the two products' archiving stats but instead I will illustrate how WinZip is indirectly admitting that it is necessary by packaging all these unrelated technologies just to keep itself relevant (all of these additional features can also be found for free if you're interested). Developers call this scope creep and it is either a sign of desperation or lack of direction. By the way, scope crepe is when you keep adding more toppings to your crepe/pancake/omelette.

The dirty secret that no one wants you to know is that anti-x, meaning anti-malware, anti-virus, anti-hacking, is largely unecessary.

Even on a Windows machine, or any other OS, if you ensure that you use an account that has the lowest privileges available (read: NOT a root/administrator account) then you have almost nothing to worry about.Any software that can circumvent your operating system's internal security libraries, which hopefully you haven't rendered useless out of convenience, can probably get around whatever AV you might buy.

Jpcp131364
#1009170

Be careful what you install. Any antivirus, malware programs are not fool proof. Just call the credit card co and reverse the charges!

You May Also Like

Software King - Busted By Microsoft!!!  Stay Away! Software King "I ordered Office 2010 Home and Student from this company and discovered recently my product key was no good. It kept giving me an error message that it had been..." Read more Ndot Technologies India Ndot Technologies "it looks like they have changed their product name from taximobility to http://www.tagmytaxi.com/ Tagmytaxi is the same scam as http://www.taximobility.com/ they have scammed me out of $6000 and they will do the..." Read more Namesilo - Deceptive, Small, Unprofessional Company Namesilo "We were brought to attention from one of our web developers some deceptive practices that Namesilo.com does and wanted to warn others. First, if you look at their facebook page,..." Read more BuildYourSite - Build your site is worthless BuildYourSite "My website was always down so many technical issues horrible customer service. They refuse to fix problems quickly. They are very,very rude. Each time I had a complaint they made..." Read more Yelp - Disgraceful Website Company Yelp "I have been a professional Photographer now for 3 decades. Member of the Professional Photographers of America. In this business as with any other business there are those customers who..." Read more LIFECELL IS SURELY A SCAM Lifecell "They take $189 out and put it on pending mode for the one you think your getting free but really arent.But you pay the shipping.So its a scam and falso..." Read more Pick N Save - Third Time is not a CHARM!!! Pick N Save "This comment is to inform everyone out there that the Green Bay, WI (on Lombardi) continuously sells spoiled food. This is the third time this year that I have shopped..." Read more Had to Pay Shipping to Return Defective Item from Houzz. Houzz "I ordered an area rug from Houzz based on the colors depicted on the Houzz site. The colors were very important and needed to match exactly as depicted. Upon arrival,..." Read more