Winzip - Can not re-install malware protector after computer crashed
Update by user Apr 22, 2015
Situation was resolved after lots of back and forth emails
Original review posted by user Mar 08, 2015
Contacted winzip about computer crash and that I had purchased a new computer said ok to re-install WinZip Malware Protector.
Purchased this 1/9/2015 can not re-install, it keeps saying you have exceeded the number of allowed machines, I am only putting it one one machine.
Have called, emailed every address possible and am at an end now.
They email what to do, doesn't work, tell you where else to contact or they are not the right person to contact. No help in getting your program/ software or a real answer that works.
I am out money, time, security, etc.
They are not customer friendly and should be investigated.
Reason of review: can not use product/ multipal of another product .
Monetary Loss: $40.
Preferred solution: Deliver product or service ordered.