Skip to content
Write review For Business
  • Login

Contact Winzip Customer Service

How to Reach a Person at Winzip

Verified Contact Information

Toll-Free Number:

  • 1-877-582-6735
    This number is currently not in service
Call Now
Send Message

Accounting/ Billing:

accounts.receivable@corel.com

Business Customer Service:

partners@corel.com
Partner program

Legal:

privacy@corel.com
Privacy Inquiries

Sales/ Reservations:

sales@winzip.com
impressum@winzip.com
Consumers and Administrative Bodies
help@winzip.com

Winzip Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Winzip Phone Number
1 (877) 582-6735
Average Calls duration
2 minutes
Most Popular Winzip Email Address
sales@winzip.com
Winzip Live Agent Availability
21% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
Winzip Customer Service Rating
5 out of 5
View full overview

How to Contact Winzip Customer Service?

To get in touch with Winzip customer service on urgent matters, dial the following number: 877-582-6735. If you cannot reach the company representative by phone, send a Fax message by using the following Winzip contact: +1-860-429-3542. You can also find the answers to your questions in the “Frequently Asked Questions” block of the “Support” page of the Winzip official website.

Winzip provides several email addresses you may need in different cases. If you have questions related to the privacy policy, ask them to privacy@corel.com. Need to know sales information? Send a letter to the sales department at sales@winzip.com. The company also provides an opportunity to send a message on LinkedIn and Twitter page. To go to the social media where you are the most comfortable to communicate, click on its icon under Help in Social Networks” block on this page.

To send a letter to the Winzip headquarters, write down its address: Winzip PO Box 540 Mansfield, Connecticut 06268, United States. Before sealing an envelope, make sure that you describe your question or request in detail in the body of the letter and indicate the main data on the front of the envelope correctly. You can also use the above-mentioned Winzip address for personal visits if you need to discuss cooperation or other corporate-related issues with the company representative face-to-face.

WinZip does not specify particular office hours on the main page. However, the company offers support through a ticket system where you can submit your query, and one of the Winzip customer service managers will respond to you within 24 hours. If you need to know when the company’s office doors are open, find out by calling the following telephone number: 877-582-6735.

PissedConsumer Club

Contact Information

Winzip Website:

Winzip Help Center:

Corporate Office Address:

WinZip Computing
PO Box 540
Mansfield, Connecticut 06268
United States

Other Info (opening hours):

Mailing Address:

Corel Corporation

333 Preston Street, Suite 930

Ottawa, ON K1S 5N4, Canada

More contact details

Fax:

+1 860 429 3542

How Customers Rate Winzip Support?

5.0 / 5
Good

Based on 602 calls to Winzip customer support through PissedConsumer.com and 1 survey response.

Total Calls
602
Avg Call Duration
01:50
Issues Resolved
4%

Why Customers Call Winzip?

Top Reasons of Customers Calls

  • Activation/ Cancellation 22%
  • Customer Inquiries & Issues 21%
  • Product/ Service 17%
  • Payments and Charges 12%
  • Request for Information 8%
  • Account 8%
  • Refund 5%
  • Website/ Application 5%
  • Staff 2%
  • Shipping and Delivery <1%
  • Return/ Replace <1%

Activation/ Cancellation

22%
  • "Death of subscriber"
  • "Cancel service"
  • "Cancellation issue"

Customer Inquiries & Issues

21%
  • "Registration key"
  • "cancle my winzip"
  • "My computer"

Product/ Service

17%
  • "I purchased the program about a month ago and still cannot get it to work on my computer"
  • "I purchased this a month ago and still can't get it to work"
  • "Error code questions"

Payments and Charges

12%
  • "Double billing"
  • "Charges"
  • "Don't know what this charge is for"

Request for Information

8%
  • "Question regarding renewal of win zip pro suite"
  • "question charge"
  • "Check on purchase"

Account

8%
  • "Can't login when renewing my subscription"
  • "Program won't let me install. Charged me twice in two months. Need help."
  • "Subscription"

Refund

5%
  • "Refund"
  • "Money back"
  • "Refund for subscription"

Website/ Application

5%
  • "Downloading file onto my computer from a usb"
  • "Trouble downloading my WinZip call"
  • "Installing win zip"

Staff

2%
  • "I don't want service. Need refund"
  • "Demande service special"
  • "Have issues with the service"

Shipping and Delivery

<1%
  • "I believe I have the wrong product"
  • "just bought Winzip. won't load . msg "winzip license invalid. did not receive purchase email"
  • "Purchased wrong product"

Return/ Replace

<1%
  • "change payment method"
  • "Changing computer how do i transfer Winzip products abd data"

Compare Winzip Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
WinRAR
WinRAR Customer Service
ezyZip
ezyZip Customer Service
Compress2go
Compress2go Customer Service

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Winzip? What happened? What can we help you with?
Submit review Don't show this popup
Winzip
Reviews Contacts Community