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Contact Winzip Customer Service

Winzip Phone Numbers and Emails

Toll-Free Number:

  • (877) 582-6735
    Corel
Call customer service
Send Message

Winzip Emails:

Legal
Privacy Inquiries
Sales/ Reservations
help@winzip.com
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How to Contact Winzip Customer Service?

Most Popular Number:

(877) 582-6735
Corel
Total calls: 514 Issues resolved: 7 Last call: Jun 23, 2025
author avatar
PissedConsumer Reporter

To get in touch with Winzip customer service on urgent matters, dial the following number: 877-582-6735. If you cannot reach the company representative by phone, send a Fax message by using the following Winzip contact: +1-860-429-3542. You can also find the answers to your questions in the “Frequently Asked Questions” block of the “Support” page of the Winzip official website.

Winzip provides several email addresses you may need in different cases. If you have questions related to the privacy policy, ask them to privacy@alludo.com. Need to update your customer billing information? Send a letter to the Accounts Receivable department at accounts.receivable@alludo.com. The company also provides an opportunity to send a message on LinkedIn and Twitter page. To go to the social media where you are the most comfortable to communicate, click on its icon under Help in Social Networks” block on this page.

To send a letter to the Winzip headquarters, write down its address: Winzip PO Box 540 Mansfield, Connecticut 06268, United States. Before sealing an envelope, make sure that you describe your question or request in detail in the body of the letter and indicate the main data on the front of the envelope correctly. You can also use the above-mentioned Winzip address for personal visits if you need to discuss cooperation or other corporate-related issues with the company representative face-to-face.

WinZip does not specify particular office hours on the main page. However, the company offers support through a ticket system where you can submit your query, and one of the Winzip customer service managers will respond to you within 24 hours. If you need to know when the company’s office doors are open, find out by calling the following telephone number: 877-582-6735.

Winzip Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Winzip Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Winzip is 8775826735.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as Winzip may ask you for the following information to identify you as a customer: email, order id or tracking no or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Winzip Website:

Winzip Help Center:

Corporate Office Address:

Winzip
PO Box 540
Mansfield, Connecticut 06268
United States

Fax:

+1 (860) 429 3542

Winzip Customer Service Reviews

1.2 / 5
Bad
Abdou Tnu
LIARS
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Liars with TERRIBLE customer service. No trial peroid. Do not download this website unless you want to be charged.

Elham Hgq
I ordered the free trial. Could not use it. Canceled the trial, they charged me and charge me three years since then I can get them to stop.

Stop charging my account. They called me in order to work with me to get it to work. I told him I didnt want it I had something on my machine that worked better

stephen p Gco
Question

I cannot log in you. You Have the money help me in logged in i paid 99 dollars for nothing not right lf you guys care my number 682 706 **** so far this has been ai yi yi

How Good is Winzip's Customer Service?

Aiyana Qzu
Aiyana Qzu
Feels Disappointed | Mar 04, 2025

ik vind alle maal heel slecht ik ben al een dag bezig geweest ik heb geplakt en met de hand er in gezet maar steeds kam de het de code niet goed was . ik ben het zat ik wil mijn geld terug

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Tylee Abh
Tylee Abh
Feels Disappointed | Apr 17, 2024

I will never recommend win zip as you can’t talk to a person and their billing company sucks

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Leeya Bax
Leeya Bax
Feels Disappointed | Mar 09, 2024

Never got to talk to a representative from WinZip nor an email.

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Fidencio Twf
Fidencio Twf
Feels Satisfied | Feb 10, 2024

Was able to contact winzip using your help

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Damya Tym
Damya Tym
Feels Disappointed | Feb 03, 2024

Pretty much non-existent. Can never get in touch with a person. I pay for my subscription and I always have a hard time getting to my work

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Scout Vtv
Scout Vtv
Feels Disappointed | Aug 04, 2023

Completely disappointed.

Read full quote

Summary of Winzip Customer Service Calls

522 TOTAL
CALLS
02:24 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Winzip?

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancel, refund”
  • “Cancel subscription”

Product/ Service Question:

  • “Tech support and purchase”
  • “Winzip not working/ compatible”
  • “Can’t get new purchase to work”

Payments and Charges Question:

  • “Charges made to my debit card”
  • “Disputed charge”
  • “Deposit problem”

Request for Information Question:

  • “Check on expiration.”
  • “Need help with payment now”
  • “Tech support cannot log in”

Account Question:

  • “I can't find the registration code?”
  • “My email address is wrong”
  • “I put my email address wrong”

Website/ Application Question:

  • “Trouble downloading my WinZip call”
  • “Installing win zip”
  • “Need to reinstall winzi”

Refund Question:

  • “Refund”
  • “Want a refund”
  • “All I wanted to do was to get a refund and cancel my win zip subscription and the run around is ridiculous.. you can’t talk to a parson with Cambridge or win zip and it’s frustrating I will never recommend win zip as long as they deal with Cambri”

Staff Question:

  • “Have issues with the service”
  • “Have not been able to download win zip since I paid for it in February. Now I have a medical emergency and cannot unzip the document. Advised your service depot 6 hours ago and still no answer. Please get it downloaded onto my computer now”
  • “Cutomer service”

Shipping and Delivery Question:

  • “Purchased wrong product”
  • “Already paid for winzip but haven't received key number”

Return/ Replace Question:

  • “Changing computer how do i transfer Winzip products abd data”

Other Question:

  • “Utilities suite”
  • “Winzip detail”
  • “I hate you. I can’t delete you from my computer. You’ve been popping up for a year and a half. I’m sick of it. I want it off.”

Compare Winzip Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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