Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Lakeland, Florida

Need a simple answer?

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Winzip - Need a simple answer?

I contacted your online support chat. I asked why I have not received an email conformation that I cancelled my account and I requested a refund.

I am well within the 30-day time limit. You asked me for the email I used to purchase. I supplied it. Then to get help you wanted my cc info and said I would be charged.

The is *** One *** of a way to do business.

I need an email stating my account is cancelled and that my refund is being processed. If you can figure this out, please send as soon as possible.

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User's recommendation: Do not purchase!

Mark W Sum

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Verified Reviewer

Continuing problems with WinZip

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My WinZip account keeps deregistering itself. The customer support for that component of the Corel Co. is nonexistent.

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Cons:
  • Products are difficult to use and customer support is non-existent

Preferred solution: Resolution of my problems with WinZip products!

User's recommendation: Don't buy this product

Rebekah B Nyg

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Verified Reviewer
| map-marker Reseda, California

Stop my winzip subscription

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No matter what I have done for the 2 years you have billed me for winzip, I cannot get it to open. It never recognizes the new information.

Do not renew my subscription.

I have never been able to use winzip after the initial trial stopped even though I paid you. And if you automatically renew me, I will send a complaint to my credit card company

Rebekah Berger

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Shenia Mmb

TERRIBLE SOFTWARE

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Password protecting a folder is convoluted. Upgrade pop-ups persist even after you purchase it.

It identifies your cloud backup as 'DUPLICATES' and prompts you to delete them. DON'T BUY.

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Preferred solution: Full refund

User's recommendation: DON'T BUY

Kenneth U Hxp

Froze my computer

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Paid $49.95 April 2022 froze my laptop. Got the runaround, all correspondence is text or email.

Forgot about it til April 2023 when they charged me again. Tried for a refund no response. Now this April, got an email they cant charge me.

Put in for support to maybe resolve this. They suck.

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Loss:
$99
Cons:
  • Everything crap software and customer service

Preferred solution: My computer fixed.

User's recommendation: Do not buy anything from them

Maely Nnk
map-marker Chipping Campden, Gloucestershire

Pissed cannot register purchasepurchase

Purchased latest winzip, got a security number could not register it ?

Cleverbridge reference 45644****

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User's recommendation: Get you telephone numbers updated

Mahmoud A Hga

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Verified Reviewer
| map-marker Milltown, New Jersey

I subscribe WinZip yesterday Ernest telling me I have to buy it again on my Mac and

Hi, I purchased a WinZip yesterday and I have a Mac so I downloaded the one for window, so how can I fix that?

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Dolores, Colorado

Refund Request and Subscription Cancellation

Winzip - Refund Request and Subscription Cancellation

Initial Registration Key issues to active WinZip Driver Updater was not working because the system said that this key is already being used and that additional purchase is necessary. I did not want to purchase any additional product.

Download was not installed. I contacted my bank to file a complaint/dispute on the charge of WinZip and I emailed WinZip requesting a Refund and Subscription Cancellation. Invoice is attached, Request for Refund and Subscription Cancellation.

Thank You. Stella Cox

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User's recommendation: none n/a

Larry W Qyo
map-marker Louisville, Tennessee

Billing

My credit card was charged $32.65 on 2/125. I have one active laptop & one inactive laptop. I want to make sure which computer this covers.

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Anonymous
map-marker Harrodsburg, Kentucky

I recently purchase the WINZIP SYSTEM UTILITIES SUITE - COULD NOT GET A PHONE NUMBER TO CONTACT TO INSTALL

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I am a senior lady 74 yrs old; 01/23/24 purchased through Cleverbridge - WINZIP System Utilities Suite. I could not download it electronically despite following directions and after an hour gave up.

The next day I tried to contact WINZIP - however they have no PHONE NUMBER for tech or customer support. I submitted a form citing that I needed tech support to download electronically as all I have is the CLEVERBRIDGE RECEIPT for the payment; and the license/registration numbers to enter when downloaded; but there is no way I was able to get a WINZIP tech support agent to help me to install the product.

Their customer service and online support is AWFUL and to NOT have a WORKING LIVE HUMAN and RELIABLE CUSTOMER SUPPORT PHONE IS WRONG which makes me QUESTION THEIR HONESTY, PRODUCT AND COMPANY OVERALL. NO FAITH OR TRUST IN WINZIP.

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User's recommendation: Do not PURCHASE WINZIP PRODUCTS

1 comment
Guest

WinZip = AWFUL. Zero tech support to speak of, and the product is disgraceful.

GRETCHEN G Yzh

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Verified Reviewer

Winzip

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Impossible to get a hold of a live person and don't respond to emails

NO CUSTOMER SERVICE available. Does not respond to emails

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Loss:
$37
Cons:
  • No customer service

Preferred solution: Full refund

User's recommendation: do not buy this product it doesn't work and doesn't have customer service

Thomas G Kku

Failure to communicate. Product doesn't work and just causes aggravation.

This product sucks. Once you sign on, you get endless pop-ups for this product. Corel and McAfee execs, do us a favor and kill yourselves.

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Cons:
  • It keeps popping up asking you to upgrade even if you have it

Preferred solution: Full refund

User's recommendation: Avoid buying this product or McAfee--they stink up my computer

Anonymous
map-marker Genoa City, Wisconsin

Subscription issues

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Somehow I was being charged for a subscription I didnt know about. I must have inadvertently subscribed to a suite that I didnt realize was not the one I already had.

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User's recommendation: Pay attention to your subscriptions

Anonymous
map-marker Gansbaai, Western Cape

Terrible - treats customers like children trying to extort purchases through irritating prompts to buy.

Terrible - treats customers like children trying to extort purchases through irritating prompts to buy. If I am finished evaluating, and see that it can do the job I will buy if I like. Now I will never even bother to test the latest version.

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Luigi C Alz

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have sent several request to Winzip support without receive any support or call or answer. These are a few example of my request ([Corel #408****] [Corel #408****] [Corel #406****].

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I have sent several request to Winzip support without receive any support or call or...

Cleverbridge: 38862**** ho inviato diverse richieste al supporto Winzip senza ricevere alcun supporto, chiamata o risposta. Questi sono alcuni esempi della mia richiesta ([Corel #408****] [Corel #408****] [Corel #406****]. Prima di rivolgermi all'Associazione Nazionale Consumatori che difende i consumatori ti chiedo come posso ottenere il supporto Win Zip di un tuo esperto che possa risolvere il problema nel mio PC per attivare il corriere Winzip ad esempio collegandomi al mio PC.

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Cons:
  • I do not have any technical support or reply

Preferred solution: I need Winzip support to solve the technical problem

User's recommendation: To be carefully because there is lack of technical support

Luda Iry

HO ACQUISTATO IERI ON LINE IL PROGRAMMA "WINZIP"...

HO ACQUISTATO IERI ON LINE IL PROGRAMMA "WINZIP" ,mi avete mandato la conferma d'ordine, ho eseguito stamane il bonifico. Purtroppo mi sono accorto che ho già un programma assolutamente similare!!.Per cui intendo disinstallarlo .!!

Vi chiedo gentilmente di annullare l'ordine e di restituirmi l'importo di €.48.74 pagato stamattina.Attendo Vs. sollecita risposta Giovanni Franco ribotta Riferimento : 40502****

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About

Related Companies

Corel, Parallels, Pinnacle Studio, Roxio, WordPerfect

Summary

WinZip is an archive program developed by WinZip Computing. This program allows compressing, encrypting and archiving computer files in zip file format. It is applicable to store files with less disk space usage and for online files transferring. The first version of this compressor was launched in 1991. WinZip Computing is headquartered in Mansfield, CT. In 2006 it was acquired by Canadian company Corel Corporation. WinZip is compatible with the following operating systems: Windows, Android, iOS, Mac. It is a shareware program. ZipSend and ZipShare are web service designed for large files compression and forwarding. WinZip System Utilities Suite is a set of tools aimed for computer protection and system optimization. WinZip software is available in 13 languages including Spanish, Chinese, Japanese, German and Russian.

Winzip reviews and complaints

Winzip is ranked 754 out of 6536 in Software category

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